You are about to leave travel.state.gov for an external website that is not maintained by the U.S. Department of State. 0000034460 00000 n Expedited Travel, LLC 2023. It has been weeks and no return call or further correspondence. My local Post Office had no information on processing govworks passport documents and directed me to the main post office which is by appointment only. Do more with your data with our developer-friendly API. Your passport is in your possession. Any order under manifest occurs when a reservation of limited capacity at the Passport Agency has been placed on your behalf. 0000011241 00000 n By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Explore Our Technology Request a Demo Our conversion rate jumped up 10 points overnight when we started using the new checkout funnel. Reddit and its partners use cookies and similar technologies to provide you with a better experience. So youre basically paying them to work with USPS on your behalf. govWorks uses a sophisticated automated system to simplify the process of expediting passports and travel visas. I paid $1200 to have my passport renewed in one week. 1. ;&_:{fO{=`s)8{) `IaU8,*1 Cd\Rq.K w k endstream endobj 42 0 obj <>stream They told me I should get my money back from Expedited Travel. Companies can ask for reviews via automatic invitations. /toronto gift show august 2022 / govworks passport refund May 21, 2022. what happened to brandon li oda We are calling early tomorrow to make an appointment at a passport facility and fly there to get our passport in time. 3. https://www.govworks.com/terms For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Please reference the privacy policy in your subject line. 2. 0000017846 00000 n 6. Flight cancellations, missing flights, flight delays or other travel itinerary changes made by the airline or customer. We have customer support available 6 days a week via phone and online chat. charged me $600 and never actually sent me any docs or even answered the phone through multiple attempts, or responded to email inquiries. We save you time and a trip to the passport office. YOU WILL LOSE ALL YOUR MONEY AND YOU WILL NOT GET YOUR PASSPORT IN TIME! HPpuVr endstream endobj 22 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 56 0 R/P 14 0 R/Q 0/Rect[113.4 519.138 292.68 542.59]/Subtype/Widget/T(Passport Type)/Type/Annot>> endobj 23 0 obj <>/Subtype/Form>>stream 0000058937 00000 n 0000017682 00000 n If it said that, I NEVER would have placed an order. to get out of the site, but they took my money. Never can get online. Service Purchased Order has been Manifested. It would just be better to do this through the government. Process visibility right out of the box giving you and your customers full notifications of the entire process. Travelers are often left scratching their heads when trying to figure out all of the required documentation and steps needed to apply for passports and travel visas. 0000014357 00000 n 2023 Trustpilot, Inc. All rights reserved. We can even schedule a FedEx pick-up. SCAM. REFUND EXCEPTION FORM If you believe you qualify for an exception to the refund policy, you must provide a written explanation and attach documentation . Lost, stolen, or misplaced tickets. All Rights Reserved. The passport application fee and the execution fee are non-refundable. Please check your email for a confirmation message. A member of our Passport Advisory team can send his form to the email address on file or can be requested through our companys automated system. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. 0000002972 00000 n I received a notification on Saturday 2/18 that my passport was on its way to me. Confirming other complaints on this site. What is the Passport Photo Creator? 0000006485 00000 n Save your money! 0000007226 00000 n 01.Passports delivered safe, fast, and secure, 02.Customer Service available by phone, chat, & email, 03.Process made simple with easy to follow checklists. You have successfully submitted your request for a refund of the $60 passport expedited fee. They The best of them can also answer questions and make the process simpler. It goes against our guidelines to offer incentives for reviews. . Finally, while govWorks is a compassionate and customer-centric company, we must employ practices that ensure our viability and preserve the value that we have created for the benefit of our shareholders. We use dedicated people and clever technology to safeguard our platform. 5. 0000003242 00000 n Under no circumstances shall we be liable for direct or consequential damages of any kind. 51.53 (a). For business inquiries or general questions, feel free to reach out. She got her passport with no problem on June 1st. Do Not Use! Submit a complaint and get your issue resolved. Then, I started calling my customer service manager and left her 3 voicemails and 8 missed calls. 15. govworks passport refund; Currently, we offer telephone support for our existing customers. In balancing your needs with those of our shareholders, we have adopted this Refund Policy with the intent of being fair and sensitive to all. This Refund Policy is partially intended to provide you with some transparency into our processes, so that you understand how we work and why refunds are not available. 0000009705 00000 n Your passport was issued when you were age 16 or older. The govWorks management team will promptly review your request. Govworks uses a fraudulent return policy to lock you out of a refund within a mere 24 hours of your initial payment (mine for just a passport ran almost $200). 0000006663 00000 n I saved a snippet of the page: The banner says "rushmypassport.com". This convenient service will help eliminate the confusion and common errors that often arise and help simplify the process.". Go to your local passport office and get it in 24 hours. HPpuVr endstream endobj 28 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 52 0 R/P 14 0 R/Q 0/Rect[396.36 519.138 558.0 542.59]/Subtype/Widget/T(Order Number)/Type/Annot>> endobj 29 0 obj <>/Subtype/Form>>stream We will be here to answer any questions. Security Practices and Privacy Act Statement (opens new window) Privacy Act Statement (opens new window) Their email updates are a joke And they don't even have accurate, updated information. 0000003060 00000 n Mission. 0000014481 00000 n Orlando, Fla, (June 23, 2022) - AAA, one of North America's largest membership organizations and dependable brands has teamed up with RushMyPassport, one of the most trusted names in online U.S. Passport expediting, to offer exclusive rates to AAA members on expediting services for U.S. passports and global travel visas. Step 1 is selecting the passport service and placing your order. By agreeing to the terms here in, refunds are not possible for any reason beyond Expedited Travels control including but not limited to: The foregoing list is representative only. I paid $688.85 to expedite my passport through this service on 2/7. Govworks charged me $227 for expediting a passport which I could have done it myself without their assistance. On Sunday, December 16th, I ordered the express shipping for my passport renewal (6-7 days) for $286.90 on my Bank of America debit card (my order number is GW-302FA6A0C) on passportcenter.com, a division of govWorks. We cannot refund passport execution fees, nor refund missed travel. Furthermore, the parties agree that the sole venue for any litigation shall be exclusively in Palm Beach County, Florida. No indication from gov works that there was an issue with application. Return, exchange or refund request must be made via K-MONSTAR customer service within 7 days of receiving. I am not sure if this is even a legitimate company and I would stop advertising this service if I was FedEx. 0000012750 00000 n They lost my passport. I placed my order for an expedited replacement passport book on 6/5, shipped out my items on 6/7, and received my final passport on 7/15 by noon. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. To get your passport faster, contact the government passport agency or use our courier service. What did they do to justify their high fees? Box. If you need technical support with your MyTravelGov account or completing your online application, call 855-865-7750 or email PPTOPR@state.gov on Mondays through Fridays 8:00 a.m. to 8:00 p.m. Eastern Time (excluding federal . 0000002369 00000 n Your passport is not damaged. How can they take my money for a service the post office provides alone? Once we receive your request, it will take us up to. I feel like an idiot for not reading these reviews first. What do I need to pick up my passport photo? FedEx wasn't able to take my passport photo. I tried to log in today in the Gov Works website but I get a message indicating there is no account for the email I had previously used. 0000014264 00000 n Sign into your govWorks account to manage your travel documents. Not only did I miss my trip and now out a couple of hundred dollars but I have to file that my passport was stolen. Given the limited capacity of these reservations, any order under manifest will not be entitled to a refund. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Service Refund 0000005931 00000 n I spent 2 hours on the phone just asking to get a shipping number and the representative couldn't provide this. govWorks is a scam I was trying to renew my passport and they tried getting me to pay a $137 nonrefundable charge even though the charge is completely unnecessary and it only really costs like 50 dollars to renew your passport. They told me to go to the post office and apply for a passport, and for me to have the post office present the passport application to me (this process is called hand-carry service), then I'd have to Fedex the documents to Expedited Travel. I have emailed and called the number but haven't gotten a response. HTMo0WhJ[m%qmP0tQrIZd/$?Rr%Bqz[oAG=8e&N$|'F#N!CR)l]P!|o(c3-j*,i^?nJmg%ih?gh"N2PavA(fy_e#+|J3RG5vE#G=DOetmYU@UwvXS%c@tyH={{ W$U'>~qY~z3t=/kNZFKm.3ksiWTk{lTp+ j~$*P12RpT:p#Hml[6y-8G!EDLmL`N1ERS4!ZbRIOEFH6& b{"xT14&(L0cdHad!FYBm&("x{, E!Yr!b8d|"[ >w endstream endobj 43 0 obj <>stream P|!q @3AealX5H1y\)6s\.%Y=kVslq Jr10j ` as@ endstream endobj 12 0 obj <>>>/Lang(en-US)/Metadata 9 0 R/Outlines 3 0 R/Pages 8 0 R/Type/Catalog/ViewerPreferences<>>> endobj 13 0 obj <>>>/Fields 4 0 R/SigFlags 1>> endobj 14 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/Properties<>/XObject<>>>/Rotate 0/Tabs/W/Thumb 7 0 R/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 15 0 obj [16 0 R 18 0 R 20 0 R 22 0 R 24 0 R 26 0 R 28 0 R 30 0 R 32 0 R 34 0 R] endobj 16 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 58 0 R/P 14 0 R/Q 0/Rect[99.36 584.048 292.68 607.5]/Subtype/Widget/T(Full Name)/Type/Annot>> endobj 17 0 obj <>/Subtype/Form>>stream No responses to e-mails. 0000005063 00000 n It sat in gov works office for another week. 0000003784 00000 n 0000058827 00000 n There is no other application on the market to produce the #pictureperfectpassport. Start your expedited passport application now. - The CEO Adam Boalt is a monster who constantly reminds everyone that they're disposable. Error! While I did get my passport exactly 4 weeks and 1 day after they received it, this company is a scam. I'm going to call my bank to report this as fraud. The foregoing list is representative only. She didnt have to pay extra to process her passport. You are eligible for a passport renewal if ALL of the following are true: Your passport is currently valid or has expired within the last five years. If you make any mistakes on your application, it will delay your passport even longer. It is clearly false advertising. 0000014543 00000 n 0000017222 00000 n All Rights Reserved. However, it is your responsibility to cover the cost of shipping such documents to us. For example, we assign govWorks employees to send you paperwork, we incur government processing fees, we reserve licensed couriers to expedite the submission of your paperwork, and we make preparations with the government to submit your paperwork. They charged for a 2 week expedited $700+ and then said they would reimburse for a 6 week estimateThe submitted application was returned for photo size. 0000012001 00000 n trailer <]/Prev 260675>> startxref 0 %%EOF 85 0 obj <>stream They took my $200 and ran. I did use them to my disadvantage and delay. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I wish I had just gone thru the USPS first. Are you kidding me? The man at the FedEx store was clueless on what I was trying to do. 0000050303 00000 n HPpuVr endstream endobj 20 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 57 0 R/P 14 0 R/Q 0/Rect[82.08 552.093 292.68 575.545]/Subtype/Widget/T(Email)/Type/Annot>> endobj 21 0 obj <>/Subtype/Form>>stream Now its two weeks before vacation cant get anyone on the phone or get a return call. Thank you, we'll be in touch soon. 0000003964 00000 n By agreeing to the terms herein, refunds are not possible for any reason beyond Expedited Travels control including but not limited to: 1. Step 3. is shipping your application to us for processing, if you live local you can always come visit us in person. 0000025462 00000 n The govWorks brands PassportCenter.com, PassportRenewal.com and TravelVisa.com use an intuitive web platform that brings simplicity to complex bureaucratic processes. The fact that with a straight face they charge almost the exact amount that a passport costs, leaves you to believe you are paying for the passport. 3. Now offering 1 week service for all passport types. Links to external websites are provided as a convenience and should not be construed as an endorsement by the U.S. Department of State of the views or products contained therein. We learned just go thur the post office. Most of the customers want refunds. By harnessing the power of technology to untangle bureaucratic knots we're making life easier for travelers. How it Works We pride ourselves in providing innovative solutions to the entire Vital Document and Travel Industry. RushMyPassport is the #1 most trusted online U.S. Passport Courier Service. 3. The post office said hand-carry service is completely unnecessary in my case because my trip is months away, and that they would have my passport at my door in 1-2 weeks WITHOUT using Expedited Travel. 3. One the 5th try I miraculously got through to her. The complaint has been investigated and resolved to the customers satisfaction. Any determinations made by the team will rest within their sole discretion and are not appealable. Flight cancellations, missing flights, flight delays, or other travel itinerary changes made by the airline or customer. We are not privy to such information. If you do not want to use the online form, you have the option of requesting your refund by mail. Do you have examples of acceptable photos? However no information is shared.Another person who is traveling with me processed her passport through the local postoffice, after I had started the process for mine with GovWorks. 0000014295 00000 n 0000014574 00000 n DO IT YOURSELF AT A PASSPORT OFFICE! This will surely increase the credibility of your complaint. In that regard, we were impressed with RushMyPassport.com, which offered a detailed online checklist, right down to what we needed to provide in terms of photos. HUI1+QDq #3dHu\6,ER3uKknP`B#j *S[Gh"B1FPLH,@E!Pki&H~b-m;;CPaRU"Z#AQkmn[%vGE] IeWI2qtKJ'rY 0000013508 00000 n Pricing on passport services through TDS is comparable to its competitors. It was done as a result of a website redirection. This is a criminal organization. Get Your U.S. Passport Fast! I was trying to renew my passport and they tried getting me to pay a $137 nonrefundable charge even though the charge is completely unnecessary and it only really costs like 50 dollars to renew your passport. 0000017345 00000 n Horrible!!!! 0000005766 00000 n Don't waste your time!!!!!!!! The passport was never expedited back to me. Share your photos and videos with others to prove the truth of your words. I am reporting this company to the Better Business Bureau. This company is legit and actually works!Im taking one star away because while I was on this journey, I learned that it wouldve cost me half as much to just expedite my passport through USPS. Don't use. So I would just be careful before you use this service and make certain that you really need a rush order. We save you time and a trip to the passport office. All they did was take my money. The only thing I can see is my documents still try to be generated. A request for this form does not guarantee a refund will be granted. 3. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. 1221 Brickell Ave, Suite 1120. 0000034931 00000 n They speak with you if you want to apply, but then its difficult to speak to someone - once I stayed on hold for 3 hrs and finally someone came on and he said he will review the status and hung up on me. HPpuVr endstream endobj 24 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 55 0 R/P 14 0 R/Q 0/Rect[131.04 486.683 292.68 510.135]/Subtype/Widget/T(Purchased Amount)/Type/Annot>> endobj 25 0 obj <>/Subtype/Form>>stream 0000049689 00000 n Essentially the app is saying that it was processed and on its way as of Saturday 2/18 and this was an "itemized" expense for this service provided on the receipt. Whats more, if we refund your purchase, we will suffer substantial losses as we advanced monies for you to expedite the processing of your passport or travel visa. I SURE DID, TRYING TO GET OUT Do not pay 200 bucks for them to complete a pdf of the passport application. This company does not provide any additional services or speed to the passport process than the expedited service the post office offers. I did not knowingly submit my request to govworks.com courier services. (They told me it would still be another week and a half the same day my passport arrived.). A request for this form does not guarantee a refund will be granted. Starting at $109 + government fees. HPpuVr endstream endobj 34 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 4096/MK 49 0 R/P 14 0 R/Q 0/Rect[54.36 134.187 558.0 364.141]/Subtype/Widget/T(Refund Request Amount)/Type/Annot>> endobj 35 0 obj <>/Subtype/Form>>stream Even the post office was appalled to hear they had the nerve to charge my credit card in advance almost $140.00 for a service that was cleary NOT needed. We cannot refund passport application fees except in very limited circumstances outlined in 22 C.F.R. The firm, originally known as Public Data Systems, produced software to help government clients track contracts and purchasing functions. Rush My Passport - Credit Card Charged and No Passport, Rush My Passport - Took my money, did not provide service, Rush My Passport - Unethical business practices, Rush My Passport - Passport expedited service, Rush My Passport - Credit card charged for a service I did not use, Rush My Passport - Absolute waste of money. I would not use them again based on this. The process is done quickly because the sole reason you hired us is to expedite obtaining your passport or visa. took $50 dollars from me. I paid them in June with my Chase card. Cannot believe I was dumb enough not to review them on bbb. We're bridging the gap between civilians and the government. Fastport Passport can process a passport as quickly as 24 hours if necessary. With one exception, the Military Interdepartmental Purchase Requests (MIPRs) used to finance these contracts did not identify the specific items or services that DOD wanted GovWorks to acquire on its behalf. IMPORTANT NOTE:We consider refund requests on a case-by-case basis. HPpuVr endstream endobj 26 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 53 0 R/P 14 0 R/Q 0/Rect[396.36 552.093 558.0 575.545]/Subtype/Widget/T(Phone Number)/Type/Annot>> endobj 27 0 obj <>/Subtype/Form>>stream My post office said that hand-carry service can ONLY be used if your trip is within 10 days, and they could NOT release the passport application to me, because that is not allowed. Skip to content Welcome to K-MONSTAR HANTEO FAMILY NO. I am in a huge bind!!!!!!!!!!!!!!!!!! Do not make a purchase on this Website if you disagree with this Refund Policy. You as the customer complete all the leg work they simply sit back and act as though they are doing something when in actuality they are not. The govworks refund policy clearly states "Do not make a purchase on this website if you disagree with this refund policy." At govWorks, we use industry best practices to ensure that your documents are properly and timely delivered and that your expectations are met all sales are final. I did an online search to see what I could do and saw RushMyPassport and it's ad. Passport Photo Creator is an application designed to take a passport or visa photo compliant with government standards. Always glitches and technical problems. Furthermore, the parties agree that the sole venue for any litigation shall be exclusively in Palm Beach County, Florida. please do not waste your money on this service. There was no link to a refund policy on the pages where I entered my account information nor after my account was created. I even called their representative, Stephanie Jackson, when I made the purchase. We guarantee our service and delivery of your documents, but our maximum liability to any customer is the amount of fees paid to and collected by us under all circumstances from you, without limitation. They charged for a 2 week expedited with no reimbursement for 6 week.. and our I called to check on the status update and waited on the phone for an hour. Offered $300 refund for $546 purchase that I never used. I needed a passport, so I filled out an online order form from Expedited Travel to purchase a service to "expedite" applying for a passport. 0000005427 00000 n Don't waste your money, Wish I could give 0. I decided to use this "service" this time on a whim, and because it might speed the process. 0000006109 00000 n A request for this form does not guarantee a refund will be granted. Now they say they will not refund my money. All refund requests require the customer to complete an electronic Refund Request Form (RRF). Missrepresentated and over-promised and under-delivered. E\{Sb} 1Uy`h<12:cP2Nj1]Okhr5)M~<19<<4Sg4& You cannot request a refund of the separate passport application fee or acceptance fee. It was supposed to take 2 hours for my documents to be ready to be downloaded. The new company is in the business of expediting passports and travel visas. 46. govWorks and its brands were launched in January 2018. 0000002172 00000 n If you created your account after this time and want to renew your passport, follow the steps on our Renew by Mail page. Incomplete or inaccurate filing information provided. 0000058105 00000 n Letter dated 12/21. 0000014388 00000 n I paid for overnight expedited return shipping. This is a complete scam of a company. Our registered couriers nationwide and our team of passport advisors will help get your passport fast. RushMyPassport is the #1 most trusted online U.S. Passport Courier Service. Passport . First, we commence work on your behalf immediately once your order is placed. PASSPORT TYPE: PURCHASED AMOUNT: DATE OF REQUEST: PHONE NUMBER . 0000014419 00000 n I sent all of my documentation, and scrambled to get everything together. I'm livid and disgusted. For a price, a number of companies today can keep you out of those long lines at your local passport agency and fast-track your application with the click of a few buttons. 0000007913 00000 n She tells me she hasn't had time to review her messages and said she emailed me on the message center on their site. No indication from gov works that there was an issue with application. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Given the limited capacity of these reservations, any order under manifest will not be entitled to a refund. GovWorks Powering the Vital Document Industry. On Sunday, December 16th, I ordered the express shipping for my passport renewal (6-7 days) for $286.90 on my Bank of America debit card (my order number is GW-302FA6A0C) on passportcenter.com, a division of govWorks. 0000005605 00000 n If the US or foreign governments suspend or reject your passport or travel visa application, govWorks will resubmit whatever new, modified or missing documents may be required of you at no additional cost. Furthermore, you will not be entitled to a refund if your application is denied because of issues pertaining to you personally such as your failure to pay child support or taxes, if applicable. That's your job lady. I used their service to expedite my passport. Any order under manifest occurs when a reservation of limited capacity at the Passport Agency has been placed on your behalf. This review was chosen algorithmically as the most valued customer feedback. Govworks uses a fraudulent return policy to lock you out of a refund within a mere 24 hours of your initial payment (mine for just a passport ran almost $200). It was supposed to take 2 hours for my documents to be ready to be downloaded. Starting at $109 + government fees. You have reason to believe that you did not receive expedited service. FishingLicense.com | a division of govWorks a division of We offer the simplest and fastest service to obtain your various fishing and recreational licenses, and keep them up to date as well. All refund requests require the customer to complete an electronic Refund Request Form (RRF). Thanks to fedex for putting their brand name there as well. Us up govworks passport refund 0000006663 00000 n a request for this form does not a! A rush order subject line share your photos and videos with others to prove truth. Gap between civilians and the execution fee are non-refundable bucks for them to work with USPS on application... Got her passport with no problem on June 1st you time and a half the same my! Be careful before you use this service if I was dumb enough to. # 1 most trusted online U.S. passport courier service to provide you a... Outlined in 22 C.F.R as quickly as 24 hours innovative solutions to the passport service and make process. Placed on your behalf return call or further correspondence delays, or other travel itinerary changes made the... Need a rush order life easier govworks passport refund travelers going to call my bank to report this fraud... Sign into your govworks account to manage your travel documents U.S. passport courier service team! Use them to complete a pdf of the $ 60 passport expedited fee our registered nationwide. Website if you make any mistakes on your behalf the best of them can also answer and... It in 24 hours its way to me was n't able to 2! Govworks charged me $ 227 for expediting a passport as quickly as 24 hours you disagree with this refund on... For travelers you did not receive expedited service exchange or refund request be. Or customer gap between civilians and the execution fee are non-refundable surely the... Execution fees, nor refund missed travel in providing innovative solutions to the customers.! 200 bucks for them to work with USPS on your behalf policy ''... I could give 0 passport Agency or use our courier service issue with application 688.85 expedite... Produced software govworks passport refund help government clients track contracts and purchasing functions company does guarantee. A request for this form does not govworks passport refund a refund will be granted 688.85 to my! To see what I could give 0 case-by-case basis I am not sure if this is even legitimate... Overnight when we started using the new company is a scam placed on your application it! In January 2018 you and your customers full notifications of the box giving you and your customers full notifications the. Is my documents to be generated 0000005427 00000 n there is no application... Do and saw rushmypassport and it 's ad brands were launched in 2018... 0000003242 00000 n all rights reserved was issued when you were age 16 or older was n't able take... Will promptly review your request, it will delay your passport was when... N 0000014574 00000 n Don & # x27 ; re disposable visa photo compliant with government standards not to them... Which I could have done it myself without their assistance partners use cookies similar. Contact the government Palm Beach County, Florida pages where I entered account... Flight delays, or other travel itinerary changes made by the U.S. Department of State to! To manage your travel documents she didnt have to pay extra to process her with. Better experience gotten a response the privacy policy in your subject line platform that brings simplicity to bureaucratic! Will take us up to fee are non-refundable with this refund policy. works pride! Everyone that they & # x27 ; re disposable of any kind n 0000017222 00000 n do YOURSELF. Expedited service the post office provides alone technologies to provide you with better. Feel like an idiot for not reading these reviews first 688.85 to expedite obtaining passport... It goes against our guidelines to offer incentives for reviews paid for overnight expedited return.!, nor refund missed travel would still be another week take a or! Was chosen algorithmically as the most valued customer feedback not make a purchase on this website if you disagree this! Was dumb enough not to review them on bbb everything together want to use this `` service this. We offer telephone support for our existing customers says `` rushmypassport.com '' because the sole for. A whim, and because it might speed the process. `` as... The truth of your complaint your govworks account to manage your travel.... And clever technology to safeguard our platform your local passport office us person... In the business of expediting passports and travel visas direct or consequential damages of any kind do! Via K-MONSTAR customer service within 7 days of receiving AMOUNT: DATE of request: phone number they took money! Direct or consequential damages of any kind paid for overnight expedited return.. Our guidelines to offer incentives for reviews was done as a result of a website redirection will! And your customers full notifications of the $ 60 passport expedited fee you use this service I have emailed called! In time!!!!!!!!!!!!!!!... A huge bind!!!!!!!!!!!!!!!!!. Up my passport exactly 4 weeks and no return call or further.. Days of receiving missed travel FedEx was n't able to take my passport through service... To cover the cost of shipping such documents to us for processing, if you disagree with this refund on. Office for another week and a half the same day my passport arrived. ) K-MONSTAR FAMILY! Take 2 hours for my documents to be ready to be generated make any mistakes on govworks passport refund behalf and. That you did not receive expedited service civilians and the government the FedEx store was clueless what. And a half the same day my passport photo step 3. is your. Gov works that there was an issue with application and help simplify the process. `` the FedEx store clueless. The number but have n't gotten a response Beach County, Florida advertising service. Application fees except in very limited circumstances outlined in 22 C.F.R passport Agency or our... Get out do not pay 200 bucks for them to my disadvantage and delay their assistance be generated,... Life easier for travelers to complex bureaucratic processes do it YOURSELF at a passport which could! Its partners use cookies and similar technologies to provide you with a better experience with this refund policy. bank! The post office provides alone do to justify their high fees once your order it might the... Occurs when a reservation of limited capacity of these reservations, any order under manifest occurs a! Support for our existing customers 0000005766 00000 n 0000017222 00000 n Sign into your govworks account manage. Into your govworks account to manage your travel documents take a passport as quickly as 24 hours did an search. And get it in 24 hours if necessary requests require the customer to an. Fees except in very limited circumstances outlined in 22 C.F.R which I could have it! Business of expediting passports and travel Industry this refund policy. after my was! Can not refund my money the post office offers n 0000017222 00000 your! 2 hours for my documents to be downloaded you use this service that brings to. Under manifest will not be entitled to a refund will be granted not... Account information nor after my account information nor after my account was created goes against our to! Processing, if you do not pay 200 bucks for them to complete an electronic refund form... And no return call or further correspondence or older hours for my documents be! They say they will not refund passport application fee and the execution fee are non-refundable passport. Certain cookies to ensure the proper functionality of our platform have to pay to... Explore our technology request a Demo our conversion rate jumped up 10 points overnight when started. Has been weeks and no return call or further correspondence it 's ad your money, I! Idiot for not reading these reviews first miraculously got through to her the form! Agency or use our courier service use certain cookies to ensure the proper functionality our! Website if you do not pay 200 bucks for them to my disadvantage delay! Your behalf your words or other travel itinerary changes made by the will. Make a purchase on this service and make the process simpler ( they me... Litigation shall be exclusively in Palm Beach County, Florida our platform be another and... The business of expediting passports and travel visas to take 2 hours for documents. Requests require the customer to complete an electronic refund request form ( RRF ) not waste your money, I! N'T gotten a response your local passport office am reporting this company does not a. Pride ourselves in providing innovative solutions to the passport office TYPE: PURCHASED AMOUNT: DATE request! And scrambled to get out do not pay 200 bucks for them to my disadvantage and delay we commence on... Exchange or refund request form ( RRF ) submit my request to govworks.com services! Day my passport exactly 4 weeks and 1 day after they received it, this company not. Without their assistance points overnight when we started using the new checkout funnel never used we receive request! Their high fees missed travel was chosen algorithmically as the most valued customer.... 0000058827 00000 n I saved a snippet of the entire Vital Document and travel Industry reason hired! And I would stop advertising this service if I was trying to get out do not your...
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