Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. more, British, Scottish, Vegetarian Friendly, Gluten Free Options, Specialising in Scottish Meats, Fresh Fish, Seafood and Pastry, Reservations, Seating, Serves Alcohol, Full Bar, Table Service, There are newer reviews for Jack 'O' Bryan's. We believe that each and every guest deserves only the best from the moment that they arrive: a warm welcome; a pre-supper cocktail; the finest cuts of meat and freshly-landed fish; attentive service; and rustic surroundings from which to watch the world pass by. We know how to treat guests and your establishment definitely does not. Both of us were driving so no wine but we did sample a 'mocktail' each. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. Im not a massive dessert fan but this dessert was a game changer! Very clean and ordered,More, I read this and thought what are you talking about, then i realised that this lady who has rudely listened into a personal conversation between the owners of the restaurant and a very good friend / wine merchant David who had kindly brought through someMore, Were visiting our friends and went for lunch. It's award-winning and will make you rethink the amazing-ness of this dish. Service wasgood, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. told to move back to our seat as their bookings meant after our sitting our table would become a 4. Both of us were driving so no wine but we did sample a 'mocktail' each. We took the catch ofMore. Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". Excellent lunch. I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. Read more See all (170) Weve never had a bad meal here, being local we have visited countless times and the food is always delicious. Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. Each dish combines the flavours of Scotlands natural larder with the robust textures of these Isles and their waters. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. Yes indeed. Read more See all (170) Ratings and reviews 280 Email. I was upset and ready to just leave altogether. But the food is good! Click here to find personal data about Edward O'brien including phone numbers, addresses, directorships, electoral roll information, related property prices and other useful information. Join Facebook to connect with Jack O Brien and others you may know. Thanks again! The food was nice but the reason I will not return is that they decided how much you should leaveas a tip! Are you sure you want to delete this question? You think it would stop there, but their rudeness continued right up until the bill. Can a gluten free person get a good meal at this restaurant? Note: your question will be posted publicly on the Questions & Answers page. Staff were very attentive and despite the distance needed for me to travel would be very tempted to go back again. Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. Gotta say this is a true gem, in a town that needs more of. Will definitely be back and highly recommend! Are you sure you want to delete this answer? The provider is registered as an . Face masks required for staff in public areas. told to move back to our seat as their bookings meant after our sitting our table would become a 4. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. Thats where the good stuff ends. I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? Jack O'Brien Director at Prime Appointments Recruitment Agency Witham Prime Appointments Recruitment Agency, +3 more Framlingham College Jack O'Brien CEO & Founder at O'Brien Architects. Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. I'm so shocked by your lack of tact and professionalism. The staff were lovely and attentive. We had to ask. No matter, we were relaxed and ready to order a round of drinks. Share. I had booked this table for 9 people and gave you my card details over a month before my birthday. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. Scallops for starter were superb followed by a great deli sandwich with crab and king prawns, finished with an excellent flat white and selection of sensational chocolates. A lovely evening which we would happily repeat in the future.More, I had the unfortunate event of spending my 30th birthday here. The guy next to me did well as he got 3. Definitely not you. This place is well known for its great service and friendly staff, that is always ready to help you. View the profiles of people named Jack O Brien. Try their Cullen Skink. But the food is good! On entering, we were shown to a table next to another couple in an otherwise empty restaurant. Confused I thought this woman was telling me our table was going to be given away for a table of five and two. You really should be ashamed of yourselves as you are a shame to the service industry. Travel safe during COVID-19. You really should be ashamed of yourselves as you are a shame to the service industry. If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! Save. Thanks again! I dont live in Fife but I am reliably informed there "there is no alternative" :-), Yes we are, we have tables in front of the restaurant which allow dogs, just let us know on booking and we will sort a nice table at the front. Does this restaurant offer table service? I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. We had to ask. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. The food wasn't so appetising with such distasteful service. Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. I'm really writing this review for your staff to reflect and do better. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I hope you make the necessary adjustments and amendments to your staff on the service side. The menu changes often to suit produce available at that time of year which also keeps us wanting to go back! Not even a hello or welcome, you just announced "are you for the table of nine". good, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. Copyright 2023 Jack O Bryans Limited | All Rights Reserved, Weds & Thurs: 12pm - 2.45pm; 5pm - 8.15pm. It completely ruined our experience and definitely affected our appetite. This page showcases all of Jack O'Brien's podcast credits and appearances such as hosted episodes, guest interviews, and behind-the-scenes work. Get quick answers from Jack 'O' Bryan's staff and past visitors. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. get to come as often as we would like. The woman looking after our table made a snide remark to one of my guests as she handed the menus. If the system detects something that potentially contradicts our. Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. Im not a massive dessert fan but this dessert was a game changer! I'm really writing this review for your staff to reflect and do better. Tripadvisor performs checks on reviews. The menu is creative and food cooked to the highest quality, all served by attentive and friendly staff. Overall a really beautiful good quality meal that celebrates local and seasonal produce. Jack 'O' Bryan's Claimed Review Save Share 278 reviews #11 of 106 Restaurants in Dunfermline - British Scottish Vegetarian Friendly 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website Open now : 12:00 PM - 11:00 PM COVID-19 update: See the added health and safety measures this property is taking. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. Beautifully cooked lunch in a lovely setting. I must say the monkfish wrapped in ham was a delight aswas the squid on toast and the Spanish chicken. The menu changes often to suit produce available at that time of year which also keeps us wanting to go back!More. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. I know exactly what you mean about this "lady". How dare you! Ridiculous. Then for 12 I expected more than 2 scallops as a starter. We chose to sit one table up but were very quicklytold to move back to our seat as their bookings meant after our sitting our table would become a 4. This spot is associated with the spectacular atmosphere. Gotta say this is a true gem, in a town that needs more of. Afraid we wont be back. I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. Yes indeed. A lovely evening which we would happily repeat in the future.More, I had the unfortunate event of spending my 30th birthday here. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. I know exactly what you mean about this "lady". No matter how many times I spelt my name you were unable to get it right on the reservation. 5mins later another couple are shown to that very same table we had been moved from. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. There was a good steady flow between our courses. The staff were amazing, extremely helpful and assisted with questions and made someseriously good recommendations. Our favourite restaurant now allowing us to try and sample smaller plates and a broader range of things. Can a gluten free person get a good meal at this restaurant? Our favourite restaurant now allowing us to try and sample smaller plates and a broader range of things. I don't usually write reviews but I will take my time with this one. The food is excellent but the lady who I think might be the owner wasnt particularly friendly, we were charged a service charge automatically despite service being shocking and at 148 for 3 courses for 2 people hugely overpriced. Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. Read more See all (170) Your front of house staff, the blond older lady was beyond rude from the moment we walked in. I havent seen children when we have been in (mainly evenings) but the staff are very welcoming and everything cooked fresh so I am sure it would not be a problem but I would suggest you contact them to see what they offer for children just to be sure. 5,718 were here. Highly recommend will definitely be dining there again when were in the area! more, British, Scottish, Vegetarian Friendly, Gluten Free Options. It was just poor service. You didn't ruin my birthday because it was my guests that made my birthday special. Wanted to go since covid but put off when tried to book and were met with rude response previously. It definitely had the wow factor in taste. I dont live in Fife but I am reliably informed there "there is no alternative" :-), Yes we are, we have tables in front of the restaurant which allow dogs, just let us know on booking and we will sort a nice table at the front, the posh fish supper which included calamari and, 5 Chalmers Street, Dunfermline KY12 8AT Scotland, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Daily temperature and symptom checks for staff. It definitely had the wow factor in taste. If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! Best resteraunt in Dunfermline for fine dining and great service, Went for a catch up lunch with my sister, we decided to order some of the small plates and dine Tapas style, sharing each dish. Are you sure you want to delete this question? Discover the flavours and tastes of Scotlands natural larder with a range of gins, hampers and gift vouchers from Jack O Bryans. Thanks again!More, This is the version of our website addressed to speakers of English in United Kingdom. Our passion is great food and great service. I felt so uncomfortable from the get go. I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? No matter how many times I spelt my name you were unable to get it right on the reservation. I havent seen children when we have been in (mainly evenings) but the staff are very welcoming and everything cooked fresh so I am sure it would not be a problem but I would suggest you contact them to see what they offer for children just to be sure. Will be a regular visitor going forward. I was upset and ready to just leave altogether. My three final guests rushed in about 15 minutes late (at most). Haymarket Media US. Highly recommend! Read more. Lovely atmosphere and the service was second to none, couldnt have asked for any more. Food was absolutely incredible, cooked to perfection. I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." Is Jack 'O' Bryan's implementing safety measures as a result of COVID-19? We neednt have worried and were very impressed by this lovely little restaurant. And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. Does this restaurant offer table service? We asked for our childrens mains to be served with our starters. You didn't ruin my birthday because it was my guests that made my birthday special. We believe that each and every guest deserves only the best from the moment that they arrive: a warm welcome; a pre-supper cocktail; the finest cuts of meat and freshly-landed fish; attentive service; and rustic surroundings from which to watch the world pass by. Hotels near Andrew Carnegie Birthplace Museum, Hotels near Dunfermline Carnegie Library & Galleries, American Restaurants for Lunch in Dunfermline, Asian Restaurants with Delivery in Dunfermline, Chinese Restaurants for Families in Dunfermline, Restaurants for Group Dining in Dunfermline. Scallops for starter were superb followed by a great deli sandwich with crab and king prawns, finished with an excellent flat white and selection of sensational chocolates. I dont live in Fife but I am reliably informed there "there is no alternative" :-), Yes we are, we have tables in front of the restaurant which allow dogs, just let us know on booking and we will sort a nice table at the front. Afraid we wont be back.More. It is on your bill! Definitely a return visit is required! Great food. No matter, we were relaxed and ready to order a round of drinks. Dunfermline. We were welcomed and escorted to our table, the menus were already onMore, Although it is pricey it is worth it. Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! It was just poor service. Afraid we wont be back. I dont live in Fife but I am reliably informed there "there is no alternative" :-), Yes we are, we have tables in front of the restaurant which allow dogs, just let us know on booking and we will sort a nice table at the front. When family visit they always ask to visit here so it attracts people from far and wide! You think it would stop there, but their rudeness continued right up until the bill. Our favourite restaurant now allowing us to try and sample smaller plates and a broader range of things. 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