SCI is the largest "death care" company in the known Universe, their headquarters is in Houston, TX, and they own about 1600 funeral homes across the country. So when my cousin passed, I was a little apprehensive that there might be additionalcosts. Oregan Residents: Please note that in the State of Oregon, Funeral Board Rule 830-040-0000(3) requires our trade name include the identification of our funeral activity or function. 20 reviews of Neptune Cremation Service "I purchased the pre-need package from a local sales rep. Even though I will not be purchasing from Neptune Society, I believe . Neptune Society, Neptune Cremation Society, National Cremation Society, Trident Society, CSV Cremation Society of Virginia, Americas Most Trusted Cremation Services, 24-Hour Compassion Helpline and other Company logos and product and service names are trademarks of the Company and its affiliates, or the Company has a license to use such trademark. We are proud to serve in Oregon and to offer our families options to pre arrange with us. Everything was as they prepared me for, everything happened exactly to plan. Neptune Society took care of my 95 year old mother and the entire thing was handled with utmost dignity and kindness. 11. Dear Carolyn, My experience with the Plano Neptune staff has Read More. The failure of the Company to exercise or enforce any right or provision of the TOS shall not constitute a waiver of such right or provision. Donny Bobo was my director and I cant say enough good about him. },{ Ron O. "name": "Can I use my social security benefits if I choose cremation? },{ It would be illegal for me to accept a fee for preparing that application on your behalf. },{ But is this the proper funeral etiquette? Ill respond to anyone that wants to verify my statements. "acceptedAnswer": { "@type": "Question", And once they can no longer take care of themselves, your relationship with them drastically changes, and you are obligated to step in to take care of their affairs. You are responsible for maintaining the confidentiality and security of your account and password, and you are fully responsible for all activities that occur under your password or account, and for any other actions taken in connection with the account or password. "text": "A pre-need cremation plan means final arrangements are made before death to ensure the decedents wishes for cremation are carried out and paid for so as not to burden the family further at his/her passing." These platforms make it possible for anyone worldwide to view a funeral from their computer, smartphone, or tablet. At the Neptune Society of Northern California in Belmont, we pride ourselves on our involvement in the community. Would you like to check your account balance? By clicking "Continue" you agree to the terms and conditions and privacy policy outlined for the use of this website. Neptune Society of Central California in San Jose, Modesto, Fresno, and Bakersfield, CA provides funeral, memorial, aftercare, pre-planning, and cremation services to our community and the surrounding areas. "text": "Most religions practiced in the United States permit cremation; it is best to consult your religious advisor if you have any questions." They are similar to traditional in-person funerals but are live-streamed on platforms such as Facebook, Skype, and Zoom. This includes professional services, transportation, refrigeration and a container. In addition, The Companys ability to provide the Service is contingent upon many factors that may be out of the Companys control, including, but not limited to, the continued availability of the internet as it presently exists or other technologies that may be available in the future that would allow for the continuation of such Service in essentially the same manner as they are provided today. A columbarium is a building specially designed to hold ashes. The deceased is placed in a cremation chamber in a combustible container. . }, I was very satisfied with the services you provided. The Neptune Society pre-need plans false advertising class action lawsuit was filed by Nancy Taylor and Hazel Benjamin, Florida residents who claimed the company and its advertiser violated Florida's Funeral Act by not adhering to legal standards when communicating the terms of its pre-need funerary plans to customers. "acceptedAnswer": { The Neptune Society, owned by the nation's largest provider of funeral and cremation services, has a fraudulent marketing scheme that has drained more than $100 million out of a trust fund set . I did not have a good experience with the sales rep, but the corporate office stepped in and took care of issuing my refund. - We adhere to, or exceed, industry standards and guidelines for accurate identification of the cremated . Neptune's owner, BG Capital Management Corp., a diversified private equity company, will continue to hold 30% of the outstanding shares, and the company will continue to be managed by its current . Oregan Residents: Please note that in the State of Oregon, Funeral Board Rule 830-040-0000(3) requires our trade name include the identification of our funeral activity or function. Please contact your local Neptune Society office for cremation prices, and to learn more about our cremation service. DESCRIPTION OF SERVICE. Get it arranged so others dont have to after the fact, and do yourself and loved ones a huge favor: use Neptune. Neptune Society Lawsuit . Additionally, a numbered metal disc is assigned to the deceased and accompanies the body throughout the cremation process. "@type": "Answer", For those people who have dedicated their lives to reducing their negative impact on the earth, this can be a less-than-desirable ending." },{ How it works Benefits. The difference in costs between an expensive, traditional burial with funeral versus affordable cremation plans. It gave us our first and only close-up, discovered six new moons and four rings around Neptune, found a "Great Dark Spot" storm in its blue methane gas atmosphere and saw hints of . During this process, you must select an account designation and password and provide certain personal information, including a valid email address. If Neptune permits it, they can forward me messages from anyone that wants to hear this from me directly. The Company provides users with access to online resources, including memorialization services, communications tools, purchasing services, information about offerings related to funeral, burial, or cremation services, and personalized content (the Service). View account details. Let's be real for a minute, people. This event is not sponsored by, or affiliated with, the United States Department of Veterans Affairs, the California Department of Veterans Affairs, or any other congressionally chartered or recognized organization of honorably discharged members of the Armed Forces of the United States, or any of their auxiliaries. Our experienced counseling staff is available to assist you in planning your final needs according to your own wishes and will ensure your wishes are carried out professionally, with dignity and respect. Ron O. Please see the links below for more information. You can plan and organize or choose not to. ", She was heaven sent. "@type": "Question", As such, in the State of Oregon Preneed Crematory Sales and Services are conducted under the trade name Neptune Cremation Service. Ohio Residents: Neptune Society is affiliated with Okerwall Funeral Home.Texas Residents: For additional information regarding prepaid funeral contracts, please visit the website www.prepaidfunerals.texas.gov which is maintained by the Texas Department of Banking. Burial options are limited to those available at a specific cemetery but may include an in-ground casket or interment of cremated remains in a columbarium, the ground, or a scatter garden. To use the Service, you must obtain access to the World Wide Web, pay any service fees for such access, and provide all equipment necessary to make such connection. Ripoff Report Needs Your Help! Constant driving, late night calling, and completely unknown schedule leads to a terrible experience to someone with children. The demand must include a description of the Claim and the amount of damages sought to be recovered. A portable cremation plan is portable to any agreeable service provider, and covers you if you relocate from your original purchase area. The chemicals enter the earth and prevent natural decomposition. In addition, I paid for my cousins cremation a couple of years in advance hoping that there would be no problems when my cousin passed. Cremation urn or box: $50-$1000. CONSUMER PROTECTION NOTICE. We were quite a distance from my father and his wife. "name": "How can I be sure that my funds will be safe? Neptune was like a warm blanket after a cold night in the field. 22. "@type": "Question", Everything was as they prepared me for, everything happened exactly to plan. Please note that Section 21 entitled Consumer Protection Notice below, includes important limitations on the applicability of the TOS, including limitations on Sections 5, 7, 9, 10, 11, 12, 13, 14, 15, 17, 19, and 20. "acceptedAnswer": { "@type": "Answer", If youd like to thank a special team member or office, please click here. "@type": "Answer", As such, in the State of Oregon Preneed Crematory Sales and Services are conducted under the trade name Neptune Cremation Service. Ohio Residents: Neptune Society is affiliated with Okerwall Funeral Home.Texas Residents: For additional information regarding prepaid funeral contracts, please visit the website www.prepaidfunerals.texas.gov which is maintained by the Texas Department of Banking. Some services offered on our website may require you to register and/or create an account. To the fullest extent permitted by applicable law, you expressly understand and agree that your use of the Service is provided on an AS IS and AS AVAILABLE basis. To the fullest extent permitted by applicable law, you agree that you will assert any Claim arising out of your use of this website or the use or purchase of any Service from this site within two (2) years after the Claim arises, or such Claim will be barred. ", With the Neptune Society of Virginia BillPay app, managing your account . 17. I had other things to deal with of course. For immediate assistance, please call (855) 500-6706. A columbarium is a building specially designed to hold ashes. "acceptedAnswer": { I was very satisfied with the services you provided. Pros. To the fullest extent permitted by applicable law, you agree that the Company is not liable in any way for any Content or for any loss or damage of any kind incurred as a result of the use of Content delivered to the Service. After the viewing, the body is laid in a casket of metal or lacquered-wood lined with satin and decorated with brass hinges and handles. If a death has occurred or you are in need of immediate assistance, please call us at (925) 944-5100 or (855) 500-6706. . If you can't locate your contract number, please contact 800-894-2024 for assistance. Formal Resolution by Arbitration/Class Action Waiver: READ THE FOLLOWING ARBITRATION PROVISION CAREFULLY, IT LIMITS YOUR RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION. Neptune Society of Northern California is proud to provide resources to our families in need. Establishment: 1981. Completely caring respectful to everyone. All organic matter is consumed by heat and evaporation within approximately 2 hours. } Read More. "@type": "Answer", Since 1973, our experienced team has assisted families, their loved ones, and caregivers in carrying out final wishes more affordably, with dignity and respect. Furthermore, the Company may disclose Content if, in the exercise of reasonable judgment, (i) the Company determines that disclosure is necessary to enforce the TOS, respond to claims that any Content violates the rights of third-parties, or protect the rights, property, or personal safety of the Company, its affiliates, its users and the public or (ii) the Companys legal counsel determines that appropriate legal process requires disclosure. ", },{ I plan to sign up with Neptune Society myself, as well as other family members, sometime in the near future since I have been so pleased with how the cremation of Dawn was conducted. Dealing with all of our questions, miscommunications, different family members, etc, was a great big help to us and we cant thank you enough. Starting with Allison Marie with her ability to discuss the many products and services provided by Neptune Society, to Brandy Wells with her very comforting way of relieving my grief and pointing out the numerous tasks I needed to think of in the days and weeks ahead with respect to Social Security, lawyers, banks, etc., and to Anna for taking care of the receipt of the urn itself. Starting with Allison Marie with her ability to discuss the many products and services provided by Neptune Society, to Brandy Wells with her very comforting way of relieving my grief and pointing out the numerous tasks I needed to think of in the days and weeks ahead with respect to Social Security, lawyers, banks, etc., and to Anna for taking care of the receipt of the urn itself. Ask our Family Services Representatives for more information." USE. "name": "Can I use my veteran benefits if I choose cremation? Published: January 10, 2022. Please contact your local Neptune Society office for cremation prices, and to learn more about our cremation service. There is no judge or jury, and review is limited, but an arbitrator can award the same damages and relief, and must honor the same limitations stated in these TOS as a court would. She was heaven sent. "name": "I am a Veteran; can my cremated ashes be buried at Arlington National Cemetery? },{ Neptune Society of Orange County in Costa Mesa, CA provides funeral, memorial, aftercare, pre-planning, and cremation services to our community and the surrounding areas. "text": "We suggest that no jewelry be cremated with the remains. Anna, I just wanted to thank you for the really nice experience I had with you and your companywhen my cousin passed away last month. },{ but death is a train and its been on the tracks since birth. "acceptedAnswer": { I plan to sign up with Neptune Society myself, as well as other family members, sometime in the near future since I have been so pleased with how the cremation of Dawn was conducted. $2,000 and $5,000 Year. I greatly appreciate the professionalism shown to me by the gentlemen that collected my wife and the quality of the urn and documents I received following the cremation. "name": "Can my ashes be separated for family members? So when my cousin passed, I was a little apprehensive that there might be additionalcosts. Dear Carolyn, "@type": "Question", Flowers (if you choose to have a funeral): $200-$1000. Neptune Society of Northern California - Walnut Creek. The Company does not pre-screen Content, but we shall have the right in our sole discretion to reject or remove any Content that is submitted through the Service. They later found the policy among her possessions. "acceptedAnswer": { we'll make things right, or refund that portion of the service. She was heaven sent. "acceptedAnswer": { If there is a conflict between JAMS Rules and the rules set forth in these TOS, the rules set forth in these TOS will govern. ADVERTISERS. Who pays the shipping charges for returns. To the fullest extent permitted by applicable law, you agree that the Company is not liable for any loss or damage of any sort incurred as the result of the acts or omissions of such advertisers. 14. The following are examples of return policies for brick-and-mortar stores, posted to the retailers' websites: See Also: Best 15 Slack Bots for Small Business Users. Stay informed with payment reminders and notifications. You can plan Read More. Return. You also grant the Company the right to use the Content and any facts, ideas, concepts, know-how or techniques (Information) contained in any Content or communication you send to us for any purpose whatsoever, including but not limited to, developing, manufacturing, promoting and/or marketing products and services. I couldnt say enough about how much they helped our family through such a difficult time. Is there a certain period you should wait, or should the funeral be held as soon as possible? A columbarium is a building specially designed to hold ashes. Make or schedule a payment. 13. } Get the latest information on promotions. },{ Donny Bobo was my director and I cant say enough good about him. However, if the jury concludes that the defendant did indeed take reasonable measures to ensure that cremation occurred in a sanitary and safe . Cremation casket: $500-$600. Sitemap | Legal Notices and Disclaimers | Terms and Conditions | Privacy Policy | California Residents Goods and Services Info | Opt Out Is there a certain period you should wait, or should the funeral be held as soon as possible? You agree that the Company, in its sole discretion, may terminate your password, account or use of the Service, and may remove and discard any Content within the Service if the Company believes that you have violated the letter or spirit of the TOS. It was such a relief! If no resolution is reached by the courts, then a damages award will be made by the county. Upon written authorization, we will cremate jewelry. The Company does not claim ownership of Content you submit. Since 1973, our experienced team has assisted families, their loved ones, and caregivers in carrying out final wishes more affordably, with dignity and respect. Pay your Neptune Society bill anytime from anywhere with our free app. It can include the following information: How many days they have to return a product. Neptune gets it done professionally, efficiently, and as painlessly as possible. This settlement resolves a class action against SCI Direct, Inc., Neptune Management Corp (also known as Neptune Society Management Corporation, doing business as Neptune Society), and NCS Marketing Services, LLC (which does business as National Cremation Society (NCS). Completely caring respectful to everyone. "@type": "Answer", It would be illegal for me to accept a fee for preparing that application on your behalf. A Loved One Has Passed Away (Report A Death), California Residents Goods and Services Info, Additional Legal Information Regarding Veterans Offerings. "@type": "Question", The government runs these programs and benefits may change at any time." None of the insurance products promoted at this sales event are endorsed by those organizations, all of which offer free advice to veterans about how to qualify and apply for benefits. It would be illegal for me to accept a fee for preparing that application on your behalf. We are not authorized to file an initial application for Veterans Aid and Attendance benefits on your behalf, or to represent you before the Board of Veterans Appeals within the United States Department of Veterans Affairs in any proceeding on any matter, including an application for that benefits. Ive buried 4 members of my immediate family and been in charge of all decisions for 2 of those. Our appreciation is great and well never forget it. to 5 PM. Neptune's controversial history. Virtual funerals have become increasingly common during the COVID-19 pandemic due to social distancing and restrictions on air travel. Cremation is the smart decision when it comes to preplanning final arrangements } I was very satisfied with the services you provided. The plan cost about $2,500 in 2018, cheaper than other options with fewer benefits that were also offered by the company.The suit says Neptune thus deceived consumers who thought all their money . She kept all the wheels moving in the right direction. },{ At Neptune Society, the families we serve are our top priority. Get Immediate Assistance. } All rights reserved. Carolyn, I just wanted to take the time to thank Read More. "text": "Cremation is the process of reducing the human body to bone fragments (known as ashes) using high heat and flame. Over the past 47+ years, our experienced team has assisted families, their loved ones, and caregivers in carrying out final wishes more affordably, with dignity and respect. "@type": "Question", Under no circumstances shall any such modification apply retroactively to any prior visit. } They are similar to traditional in-person funerals but are live-streamed on platforms such as Facebook, Skype, and Zoom. There were none. On behalf of our family, I would like to thank the Neptune staff and you in particular for your help, compassion, and kindness at the extremely difficult time of our loss. Its difficult to manage many things in times of crisis with such distance involved. Thank you for taking care of my father and easing our anxiety. Thank you again for your services, You were a joy to work with. You will receive a password and account name when you register. You can plan and organize or choose not to. "@type": "Question", You may, in Arbitration, seek any and all remedies otherwise available to you pursuant to the law of the governing state. },{ Dealing with all of our questions, miscommunications, different family members, etc, was a great big help to us and we cant thank you enough. Click the link below to login to your account and do so in minutes. REGISTRATION & PRIVACY. "acceptedAnswer": { They handle things, call people and agencies that need to be called, get paperwork done, respond quickly to inquiries, explain and organize options . Such modification apply retroactively to any agreeable service provider neptune society refund policy and Zoom when comes! 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My father and easing our anxiety your contract number, please contact your local Neptune,! Even though I will not be purchasing from Neptune Society of Virginia BillPay app managing... Late night calling, and do so in minutes easing our anxiety throughout the cremation.... If I choose cremation COVID-19 pandemic due to social distancing and restrictions on air travel some services offered our! Any agreeable service provider, and to offer our families options to pre arrange with us and! Took care of my 95 year old mother and the amount of damages sought to recovered!